WE DO ALL OUR CUSTOMER DELIVERIES OURSELVES IN OUR FULLY REFRIDGERATED VANS, WE DO NOT USE COURIERS !
IF IT DEFAULTS TO COLLECTION WHEN YOU ORDER THAT MEANS WE DO NOT DELIVER TO YOUR AREA. YOU CAN STILL COLLECT IT.
IF AN YOU PLACE AN ORDER AND YOU ARE OUT OF OUR DELIVERY AREA CHARGES WILL APPLY IF WE DO NOT DELIVER TO YOUR AREA AND HAVE TO REFUND YOU.
More and more areas are being added to our delivery runs all the time. If we are not yet covering your area, please get in touch so we can get you added on as soon as possible.
We have now changed the way we do our deliveries, NOT ALL TA postcodes are free delivery now, please look at list below to see if your TA postcode is free.
WHEN WE SAY “FREE DELIVERY” IT MEANS NO £5.00 DELIVERY DROP CHARGE !
THE BOXES ARE STILL £2.00 A BOX MORE AND THE SINGLES ARE STILL £0.15 MORE THAN COLLECTION !
TA POSTCODES WHICH ARE FREE DELIVERY (no £5.00 delivery drop charge) ARE :-
TA1, TA2, TA3, TA5, TA6, TA7, TA8, TA9
There is now a minimum order of £20 (in money) to the above TA postcodes. All the rest of TA postcodes will now need to be a 20kg in weight minimum order. (roughly 2 boxes) If your postcode does not start TA then its a minimum order of 50kg.
Delivery runs are done on Tuesdays and Thursdays every week. Some areas are covered on a pro rata basis. Some areas are fortnightly where as others may be 5 weekly.
Orders for deliveries to TA4 and TA10 upwards will need to be a minimum of 20kg and we charge £5.00 delivery drop per order. If your postcode does not start TA then its a minimum order of 50kg.
Orders for all other Postcode areas (not TA) need to be received at least 1 day before your delivery day and will need to be a 50kg minimum order and it will have a £5.00 delivery drop charge.
IF IT DEFULTS TO COLLECTION WHEN YOU ORDER THAT MEANS WE DO NOT DELIVER TO YOUR AREA. YOU CAN STILL COLLECT IT.
Please contact us at firstname.lastname@example.org if you have any other questions.
Delivery Times :-
We have an “all day delivery slot” and cannot arrange specific times during the day to deliver your order but we can tell you that it will be delivered between the hours of 11am and 8pm.
If you are not in then it is important that you pre-arrange a safe place to leave the order, i.e. behind bins, or with a neighbour etc. as our delivery drivers will not be able to call twice.
In the event that you are not at home when delivery is made, and you haven’t given instructions, the drivers will leave it in a reasonable place, i.e. behind the bin or down by the side gate etc. and he/she will take a photograph to record this.
CLICK AND COLLECT ORDERS WILL BE READY TO COLLECT AFTER 1 PM THE SAME DAY OR IF ORDERED AFTER 1 PM THEY WILL BE READY TO COLLECT OUR NEXT WORKING DAY AFTER 1 PM
(Please note delivery prices are £2.00 per box more and £0.15 per single mince more than the shop/collection prices regardless of your area)
(Please note we charge the delivery price (above) because we have to run a van, the cheapest way to buy your raw food is to click and collect)